Read as of 1 October 2026 · Q3 2026
People who joined and are Proficient or above
75% up 1 points since last quarter
157 of 250 people have joined.
Proficient led, and steady. Sales has an adoption gap. Customer Success Tier 2 is the pattern to copy.
Tools in shipped work
Hold this against the invoice.
Which tools show up in published projects, and how often that was verified from the code or the platform rather than typed.
Movement since last quarter · Whole company
13%
Moved up a band
83%
Held
4%
Moved down
Of the 157 people with a read in both quarters.
Your programs, and what moved
Check before you ship workshop · Marketing · Q2 2026
Marketing Diligence is up 2.0 since Q2 2026.
Log a move below and it lands here as a marker. Next quarter, this card says whether it moved the number.
Org chart order. Click a department to see its teams. Nothing here names a person.
Swipe sideways to see all five dimensions.
| Department | Description | Discernment | Diligence | Delegation | Delivery | Joined | Read | Trend |
|---|---|---|---|---|---|---|---|---|
| Sales 58 people | Functional | Functional | Functional | Functional | Functional | 32 of 58 | Adoption gap | Flat |
| Marketing 44 people | Advanced | Functional | Advanced | Advanced | Advanced | 32 of 44 | Skill gap: Discernment | Flat |
| Customer Success 36 people | Advanced | Advanced | Advanced | Advanced | Advanced | 29 of 36 | Stronghold | Flat |
| Product and Engineering 60 people | Advanced | Proficient | Proficient | Proficient | Proficient | 39 of 60 | Steady | Flat |
| Finance and Legal 24 people | Functional | Proficient | Functional | Functional | Functional | 8 of 24 | Early read | Up |
| People and Operations 28 people | Proficient | Proficient | Proficient | Proficient | Proficient | 17 of 28 | Steady | Flat |
The teams to copy. The habits below are read from their work, against the company as a whole. The mentors are the people from these teams who chose to be on the Champions wall.
13 people read · 100% at Advanced or above
Ask them
Three moves, built from the gaps above. Each names a team and the dimension it should move. None is assigned to a person. Log one and it lands on the trend line.
1 Skill gap: Discernment
Pair Marketing with Customer Success, Tier 2, the team where judging the output is already the habit. Start with Demand Gen, the team where it sits lowest.
Expect: Discernment up one band within two periods
2 Adoption gap
26 of 58 have not joined, and the people who did sit at Functional across the board. Run a one hour start here session and a weekly office hour.
Expect: Coverage first, then Description
3 Checks lag delegation
Sales Engineering hands the AI real work and checks the output 32% of the time. Add one check step before anything ships.
Expect: Diligence moves first, then Discernment
Everyone here chose to be here and can leave any time. Newest first. No order by score. Click a card for a profile preview.
Native
Senior Support Lead · Customer Success, Tier 2
Checks the AI's answer against the ticket before anything goes out.
Ask me about: Turning support macros into drafts a human checks
Open profile preview
Advanced
Customer Success Manager · Customer Success, Tier 2
Hands the AI the whole account history, then asks it to argue the other side.
Ask me about: Spotting renewals that are going quiet
Open profile preview
Advanced
Content Lead · Marketing, Brand and Content
Briefs with the audience, the one thing to say, and what not to say.
Ask me about: Briefs that come back right the first time
Open profile preview
Advanced
Product Manager · Product
Asks for the test plan before the build, then makes the AI run it.
Ask me about: Going from a spec to a working first version
Open profile preview
Proficient
People Operations Partner · People
Keeps a project per process so the AI never starts from zero.
Ask me about: Automating the onboarding checklist
Open profile preview
Advanced
Solutions Engineer · Sales Engineering
Builds the demo reset once, then lets the automation run it every night.
Ask me about: Demo environments that reset themselves
Open profile preview
Proficient
Finance Analyst · Finance
Pastes the numbers, never the names, and checks every total twice.
Ask me about: Month end close without the late nights
Open profile preview
Advanced
Operations Manager · Operations
Turns every repeated request into a form, then into an automation.
Ask me about: Vendor intake that runs itself
Open profile preview
Apps, agents, and workflows built in house and shared with the whole company. These are the six most used this quarter.
Ticket triage helper
Reads new tickets and drafts a first reply for a human to check.
Priya Natarajan Customer Success, Tier 2Brand voice check
Flags copy that drifts from the voice guide and says why.
Hana Lindqvist Marketing, Brand and ContentPolicy answer bot
Answers handbook questions with the paragraph the answer came from.
Aisha Mahmood PeopleOnboarding checklist
One checklist per new hire that assigns each step to an owner.
Aisha Mahmood PeopleRenewal risk digest
A weekly page that lists accounts going quiet, with their last three touchpoints.
Marcus Oyelaran Customer Success, Tier 2Vendor intake form
Takes a vendor request, checks it against policy, and routes it for approval.
Sam Whitaker Operations